Return Policy - Ecom Way
Thank you for shopping at Ecom Way. We strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.
1. Returns
You have [number of days] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
3. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Contact Us
If you have any questions on how to return your item to us, contact us at [insert contact information].
5. Exceptions
Some items are non-returnable and non-refundable:
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will do our best to resolve the issue as quickly as possible.
7. Sale Items
Sale items are final sale and cannot be returned or refunded.
8. Changes to This Return Policy
We reserve the right to update or change our return policy at any time. Any changes will be effective immediately upon posting the updated policy on the website.
9. Acceptance of Terms
By making a purchase from Ecom Way, you acknowledge and agree to our return policy.
